Privacy and Data Requests

Contact Dax Vector to request access to, correction of or deletion of your personal information.

Effective / last reviewed:

How to make a request

Email [email protected] with the subject “Privacy request — Dax Vector”. Tell us what you would like to request, such as a copy of your information, a correction or deletion.

Briefly describe your interaction with us so we can locate the relevant records. You can use the email button below to start your message.

Information to include

Please include your name, the email address used to contact us and an approximate date or description of the interaction. Where possible, send your request from that same address.

Do not attach passwords, full identity documents or confidential datasets to your initial message. If we need further information to verify your request, we will explain what is needed.

Verification and scope

We may request proportionate additional information to verify identity or authority before disclosing or changing personal information. If your information is controlled by one of our clients, the request may need to be addressed to that organization, with our assistance where appropriate.

Deletion and exceptions

A request is reviewed rather than automatically deleting all records. Applicable law may permit or require retention for legal obligations, contractual matters, security, disputes or other exceptions. We will explain relevant limitations when responding. Publicly available material or ordinary backups may require separate handling.

Response and follow-up

We review requests under the law that applies to the information and the circumstances. We may contact you to clarify the request, verify your identity or explain any relevant limitations.

Keep a copy of your message and follow up using the same email thread if needed. The email button opens your email application; your request reaches us when you send the message.

Open an email request

This opens your email application. No request is submitted until you send the email.